– Updated January, 2018 

 

This following document sets forth the Privacy Policy for the Madison & Masters Pty Ltd, trading as Madison & Masters, website, http://www.madisonandmasters.com.au/.

Madison & Masters Pty Ltd is committed to providing you with the best possible customer service experience. Madison & Masters Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

 

Collection of your personal information:

There are many aspects of the site which can be viewed without providing personal information; however, we only collect information when you fill out our contact form.

We will never share your information with third parties outside of Madison & Masters unless you give express permission for us to do so, or unless we are required to do so under applicable law.

Employees of Madison & Masters  have access to personally identifiable information. All employees are legally bound to uphold this policy and observe your right to privacy and confidentiality.

Personal information will only be used by Madison & Masters  for the purpose of:

  • Contacting you in regards to your enquire via contact form
  • Invoicing and collections of monies. This will include sending you emails, invoices, and notices of delinquency.
  • Providing customer service and to obtain feedback.
  • Meeting legal requirements such as complying with court orders and valid subpoenas.
  • Prosecuting and defending a court, arbitration or similar proceeding.
  • We store all emails and endeavour to keep records of all communications so we have a history of our interactions with you that may subsequently be used for our support services.

 

Sharing of your personal information:

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Madison & Masters Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

 

Tracking usage:

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will

 

Changes to this Privacy Policy:

Madison & Masters Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

 

Accessing your personal information:

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Madison & Masters Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

 

Contacting us:

Madison & Masters Pty Ltd welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

E-mail: madisonmasters@bigpond.com.au